Clients would like to use certain SSO fields as email tokens and fields in reporting. Use case: The ability to pull in the HR Manager custom field from the HR file would be really helpful for Employee Relief Fund applicants who don't always know t...

HCA has multiple GC users that are either backups or admins that require access to the GC workflows for their programs. They do not require to be notified of applications in those workflows. However, they can not turn off emails like "Form due by"...

Currently, there is no easy way except eyeballing to validate which program(s) a budget line is assigned to. Adding an additional column to the self-serve Budgets Export in Data Hub would make this process more efficient, especially for clients us...

The client uses different versions of emails (50.1, 50.2, etc.) for grant reviewers to send when they send out information. When they are selecting which communication goes out, they skip this and send the default. It would be great if they were f...

If applicable for the program, it would be helpful to show the workflow level to the applicant so they understand where in the review process the application is. Self-service for the applicant beside status would really save our team a lot of extr...

Need ability to send message to next reviewer so it surfaces in email communication and not just in Communications/Activity tabs.

Currently, you can only create workflow level automation on custom fields for the original application fields. I would also like to be able to route based on responses to additional forms (truly grant manager and applicant fields)

I saw Blackbaud's announcement on June 5, 2023 regarding AI strategy and am curious if budget projections is something that is being discussed for future AI capabilities. Currently there is no way to do budget projections in the system and it woul...

Sometimes, more description is needed when choosing a picklist item, but less description is needed in reporting.

As documentation is typically not named based on what is within the document, it would be nice to have the ability to add a note or reference field as to what is within the document. In this manner, we would not have to reopen each document and re...