Use platform to communicate to users.

Would like to send an email to just a certain number of users or even communicate with an applicant without it being through request a revision function.

I am looking to send any communication to a group of users. For example, sending a message to users who submitted in the past 6 months, or sending a message to users who have applications in a certain region. So to communicate to them specifically through the tool, i.e. a messaging function that is not dependent on the communication.

  • Sarah Marien
  • Jun 2 2022
  • Already exists
Configuration
Client Name AIG
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  • Sarah Marien commented
    September 10, 2022 13:38

    The suggestions are specific to communicating to single applicants within one communication, I would like to mass communicate to a group of users.

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  • Admin
    Meg Radford commented
    August 22, 2022 18:34

    Here is the help link for the 'notify status' email: https://webfiles.blackbaud.com/files/support/helpfiles/grantsconnect/content/gc-applications-notify-applicant-of-status.html

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  • Admin
    Meg Radford commented
    August 22, 2022 18:17

    Thank you for your response. Have tried the 'notify status' email? It may work for your needs.

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  • Guest commented
    July 18, 2022 20:14

    This would be helpful, as we want to follow-up via email with applications that are placed on hold, waiting more information. We current select update status to generate an email, and then place back on hold.

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  • Admin
    Meg Radford commented
    June 06, 2022 20:37

    Thank you for your input. Could you please provide a bit more information about this request? What is the benefit of implementing this functionality? Can you provide an example use case?

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