Ability to resend award emails/communications or to extract them to resend
In the current world where there are too many emails, it is not infrequent that a grantee reaches out to say they can't find a copy of the email or never received the email that was sent with award info. Right now, in order to 'resend' it, I have to take a screen shot from the Communications tab and often a couple of screen shots in order to capture the full message, and send that in an separate email to the applicant. If there were a way to resend a copy or download a copy that would be very handy.
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Lisa Maloney-Vinz
- Jul 8 2022
- Shipped
Related ideas
I am so excited this is planned. Any idea when it will become a reality. I was just working with Iriving Cares and they need a copy of their award email b/c the person to whom the original email was sent was no longer working there and it went to no one. It is strange that when applicants sign in to GC that they can't see the history of the communications that are associated with each application, just like the admins can see. It was sent to them afterall! Nothing secret about these messages. :)
Thank you for input. To follow up on your first comment, it is not currently possible for grantees to see their emails, but you could certainly submit this as an idea on this platform.
The ability to download any Communications like we are able to do for the Applications would also be helpful during audit time.
Is it possible for grantees to see their emails/communications in GrantsConnect? I know I can see them as a GrantsManager, but I can't see what the applicants/grantees see.