Our users need to be able to add .msg files directly to file upload fields on specific forms. These emails are occuring before and during the grant applications even takes place. Sometimes secondary approvals (as adobe sign integration is still not in place), or just simply context that we want saved. Our applications sometimes have several forms -- and we need to be to assign these to the specific form and not just as general communication.
Simply, this should be a supported file type for upload. https://webfiles-sc1.blackbaud.com/files/support/helpfiles/grantsconnect/content/gc-guide-file-requirements.html?Highlight=form%20field%20attachment
This is not the same request as -- i simply want to save the .msg in the history. ,"https://webfiles-sc1.blackbaud.com/files/support/helpfiles/grantsconnect/content/gc-applications-attach-external-emails.html"
| Client Name | Accenture |
| Employee Name | Prasad Joshi |
Thank you for your feedback. Our security standards don't allow for this but a workaround we recommend is to convert the msg file to a pdf or text.
For example some of our forms say "Provide evidence of xyx.." It is a requirement in that form and not an external communication. A .msg could be acceptable evidence