Proactive communication to Charity or Client for Stranded Funds
Milliken would like to have a system in place, similar to SFA for CSRconnect, where there is some type of remediation process for voided funds in GrantsConnect.
Currently, funds that are voided will remain in voided status until actioned upon. However, a client may not be aware that any voided checks exist. There is not a notification in GrantsConnect let them know of such, in case they wanted to take action on it.
Current workaround is regularly checking the disbursement report to see if anything is voided.
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Guest
- Mar 3 2025
- Reviewed: Voting Open
| Client Name | Milliken |
| Employee Name | Stacie Ray |
Related ideas
YES!!! There needs to be more direct engagement with the organization if something is not paid out. Also We have had instances where there is a vetting partner involved and the organization is unclear of who to go to for help if they haven't received a payment.
this whole process is not streamlined nor user/grantee friendly. If a check is not cashed, we should be proactively reaching out within a month to try to resolve the issue and reissue those funds. 120 days stale check rule is not in the best interest of our stakeholders/charities and employees!!