Format text option when adding Communications in GrantsConnect

When adding Communications in GrantsConnect, it appears that formatting such as line breaks will be taken into consideration, but once I save it, it smashes everything altogether and makes it very hard to read. See attached.

  • Lisa Maloney-Vinz
  • Jun 28 2023
  • Shipped
Client Name Ecolab
Employee Name Lisa Maloney-Vinz
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  • Guest commented
    October 08, 2025 18:59

    Currently we use notes from meetings, emails and interactions out of the system because of this issue. It is confusing and difficult to read when space or separation does not occur in the communications.