Any applicant facing emails are automatically addressed directly to the individual listed as the applicant. While there is the ability to edit the bcc and cc email addresses, it would be beneficial to be able to send an email with the applicant's email address in the "cc" line with the option to add another individual as the primary recipient in the "to" line. For example, the majority of our triggered emails (approve, decline, award) always need to be addressed to the Head of the Organization. If the Head of Organization is not the applicant, we would like to be able to move the applicant to the "cc" line and add in the Head of Organization email as the primary recipient in the "to" line of the email to maintain professionalism.
Thank you for your feedback. Can you provide more information? Is the Head of the Organization a co-applicant/collaborator or are they not tied to the application at all?